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Emergency Preparedness Essentials
 

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Employee and Participant Training

Would your employees know what to do if there was a fire in the building? Do they know what to look for, to know whether they should evacuate, shelter or lockdown? Does everyone know who to listen to in a crisis? Do they know who is allowed to speak to the mainstream media? Are all employees familiar with their assigned jobs for maintaining building and information security? Are they capable of following through with their jobs during a crisis of business instability?

In order to guarantee that employees know how to react in a crisis, or loss of stability in business operation, you need to provide training. Training for evacuating, sheltering-in-place, building a shelter, or lockdown is essential for life safety. Local regulations have evacuation drills and protective action which you can review at any time. In addition to fire drills, practice lockdown and sheltering drills. These training procedures will help employees to feel comfortable with information security, building security, and other kinds of loss prevention programs.

Everyone should know their responsibilities when it comes to emergencies and crises. Team leaders should be well-equipped to train their teams (and know more about incident command systems.) Training requirements can be found in regulations. Keep records of training, timing, and instructor and participants.

Get certified if you plan to have someone be able to administer CPR, first aid, or use AEDs. OSHA regulations are available for training for the use of firefighting equipment such as extinguishers and fire hoses. Hazardous chemical spills will also have training needs.

Who Requires Training?

The following individuals that should receive specialized emergency preparedness and emergency response training.
  • Employees - All of your business employees should receive at least a minimum amount of emergency response training. Specifically, they should learn what protective actions to take to ensure their own safety and that of those around them. They should learn correct evacuation strategies, how to find shelter or shelter-in-place.

  • Emergency Response Team - Your emergency response team (i.e. the team you put together to specifically address an emergeny) should know their individual roles as defined in your emergency response/preparedness plan. They should also know how to administer CPR, first aid, use a fire extinguisher and clean up hazardous chemicals or spills. Your incident management leaders should be provided specialized training to fulfill their unique responsibilities.

  • Business Continuity Team - All members of the business continuity team should know their roles and duties in defined by the emergency preparedness/response plan. Business continuity team leaders should also receive training in incident management.

  • Crisis Communications Team - All members of the crisis communications team should be trained on their roles and responsibilities as defined in the emergency response plan. Leaders should be trained in incident management and spokespersons should received specific training to fulfill their unique communication role.

Drills and exercises should be routinely conducted to ensure you and your team are always prepared to implement your emergency response, business continuity and crisis communications plans on a moments notice.

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